Shopify Syncing Inventory Levels

From time-to-time, you may want to update (or re-sync) your inventory levels within Shopify.  While these inventory levels should be real-time (immediate), there could be situations, albeit rare, where they may get out-of-sync for a wide variety of reasons.

If this is the case, you have the ability to manually sync your inventory levels.  

Manually syncing inventory levels

You can manually copy your "available to sell from stock" inventory levels from Stitchex to Shopify for a particular product:

  1. Navigate to the product details page for your product within Stitchex.
  2. Click the eCommerce tab.
  3. Click the Shopify button at the top of the page.
  4. Click the "Force updates Shopify Stock Levels" button.

Within a few seconds, "available to sell from stock" inventory levels will be copied across to your Shopify store. During normal operation, changes to inventory will be updated in Shopify automatically.  

If you have stock levels defined in Shopify that are different than what you have defined in Stitchex, be sure you want the Stitchex inventory stock levels pushed to Shopify (overwriting) before you push this button).

Disabling Shopify inventory syncing

To disable syncing of inventory levels between Stitchex and Shopify click the "disconnect" link on the Shopify integration settings page. Stitchex remembers how products are linked between Stitchex and Shopify so it is safe to disconnect temporarily.

Other Knowledge Articles:

Did this answer your question?