Linking Stitchex and WooCommerce products

Stitchex will only keep inventory levels in sync for Stitchex SKUs that are "linked" to WooCommerce product variants. You can link up existing Stitchex products to WooCommerce product or, if it's a new product that you haven't yet entered manually into WooCommerce, you can upload the basic product details from Stitchex to WooCommerce. Both of these operations can be accomplished by navigating to the product details page and clicking the eCommerce tab at the top of the page.  Then, select the "WooCommerce" tab.

SKU and Variants

Each Stitchex product variation can be linked to a particular WooCommerce product. If you have several products in your WooCommerce store that are represented by a single product in Stitchex, you can link them by entering a different Shopify product ID for each Stitchex product variation.

Choosing Your Strategy

If you have products already created within your WooCommerce, you can link them to your Stitchex account and "pull" your data over by using the "Connect to an existing WooCommerce product". While Stitchex makes every effort to link these products to the appropriate variant, there may be manual work required to get them setup.  

However, if you have not yet created your product in your WooCommerce, we suggest creating them within Stitchex first and "pushing" them to Shopify using the "Create a new WooCommerce product" option for these two primary reasons:

  1. Stitchex has quietly become the central hub of your activity for your products, housing rich content that can be published to the showroom, which is your B2B eCommerce platform, or to your retail eCommerce store on WooCommerce. Manage all your content at one place and distribute it quickly and efficiently to your other platforms without duplicating effort. In addition to detailed formatted descriptions, you can now host and publish multiple images per product variation.
  2. You will design and develop your products in Stitchex much before you are ready to sell. You would add your raw materials, costing, etc. during the product setup phase. Once product is designed, you will sell wholesale using samples. Then you'll produce/manufacture and much later make the products available for retail sale on WooCommerce.

NOTE:  If you have a large number of links to add, you may want to take advantage of our Upload eCommerce ID feature.  Please see our Knowledge Article for additional details.

Push Strategy

Uploading a new product to WooCommerce

If you haven't yet added the product to WooCommerce, you can start the process quickly by uploading the product from Stitchex to WooCommerce. This will create a new product in WooCommerce with the correct product options and variants linked to each SKU within Stitchex. After uploading, you can finish setting up the product in WooCommerce and remove any variants that aren't intended for sale.

To upload a product from Stitchex to WooCommerce:

  1. Navigate to the product details page within Stitchex.
  2. Click the eCommerce tab.
  3. Select the WooCommerce tab.
  4. Click the "Upload product to WooCommerce" link.

Pull Strategy

Connecting a Stitchex product to an existing product in WooCommerce

If you have an existing product in WooCommerce, you can "link" that product to the matching product in Stitchex.

To do so you will need to locate the product "ID" in WooCommerce. This can be done by navigating to the product in the WooCommerce admin area, then copying the number from your browser's address bar:

When you have this ID number, take the following steps to link the Stitchex product to WooCommerce:

  1. Navigate to the product details page within Stitchex.
  2. Click on the eCommerce tab.
  3. Click the WooCommerce tab at the top of the page.
  4. Click the "Connect to existing WooCommerce product" link.
  5. Paste the WooCommerce product ID into the text field and click "Connect".

Stitchex will inspect the product within WooCommerce and try to match the WooCommerce product variants to individual Stitchex SKUs by color and size. If your colors and sizes are named differently within your WooCommerce store, Stitchex won't be able to automatically link them and you'll need to manually select the correct WooCommerce variants using the dropdown menus as shown below:

NOTE:  If you manually create your product within Stitchex in order to link it, you may want to give the product the same name.  Stitchex allows you to manually type the name of your product and if you are naming it something different in your WooCommerce, you may not be able to recognize them when browsing through your Seasons/Collections in either system.  See also "Bulk Upload".

If you have multiple WooCommerce products represented by a single product within Stitchex, enter the first WooCommerce product ID using the steps above. Stitchex will link all variations to the first Shopify ID, but you'll then be able to update each Stitchex variation with the correct, individual WooCommerce product ID.

You will know they are both link correctly when you see the ATS From Stock quantity and Live WooCommerce Stock Level quantity correctly reflected for your product and variant instead of the words "not linked" as shown above.

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