Channels

Channels allow you to set different pricing streams for your products. For example, if you sell your products mostly to wholesale customers but have some private clients, you can define two pricing structures by creating a channel for each type of sale. Later, you can segment your reports, dashboard and other areas of Stitchex by channel.

Creating a channel

Navigate to Settings > Channels then:

  • Click on the button to bring up the new channel form.
  • Enter the channel name. An example channel name might be "Wholesale", "Private Clients", "Online Sales". You can always change the name later.
  • Enter the channel currency. This is the currency that all sales associated with this channel will be billed in. After creating the channel, you will be able to configure pricing for your products in this currency. Keep in mind that you cannot change a channel's currency later.

Setting channel pricing

You can price your products separately for each of your channels. When you edit your product's variations, you'll see fields for entering wholesale (WSP) and MSRP/RRP pricing for each channel.

The following screenshot shows a product pricing edit screen with two channels: a wholesale and private clients channel, both in US dollars:

For each channel, the wholesale (WSP) price is the price you are charging customers. The MSRP price is used to optionally provide suggested retail pricing on certain paperwork (delivery notes, line sheets etc).

Overriding bank details

If you are using channels to sell in an alternative currency or through a subsidiary business, you will probably want to customise the bank details printed on invoices. This is easy to achieve on a per-channel basis:

  • Navigate to Settings > Channels.
  • Click the edit icon to edit the desired channel.
  • Enter overriding bank details.

Next steps

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